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Is 2XKO Shutting Down? What Stays, What Ended, and the December 7 Refund Deadline (November 2026)

2XKO gameplay, a 2v2 fight on a red forest stage with Ahri and Yasuo in the air and Ekko and Illaoi clashing on the ground
Image source: © Riot Games · 2XKO official website gameplay screenshot
Key takeaways
  • 2XKO is not shutting down. Riot announced on August 20, 2026 that active development ends in December, while the servers stay online past 2026 and the game stays playable on PC, PS5 and Xbox Series X|S.
  • Patch 1.3.1 on September 8 removed Ranked, the Battle Pass and seasons and unlocked every champion. Samira and Sett in patch 1.3.3 (October 27) were the last new champions, and no patches are planned after 2026.
  • KO Points and Starter Edition purchases made up to the announcement are refunded in cash. Riot aimed to issue refunds by November 1, and if yours has not arrived, refund requests are due by December 7, 2026.

If you searched '2XKO shutting down' or 'is 2XKO dead', the short answer is no, and the official wording is narrower than either phrase. On August 20, 2026, Riot said active development on 2XKO would conclude at the end of the year.

The servers stay online beyond 2026, the game stays free to download on PC, PlayStation 5 and Xbox Series X|S, and offline play is unaffected. What ends is new content: no new champions, no new stages, and no planned patches once 2026 is over.

The decision came less than a year after the PC early access launch in October 2025.

Riot's stated reason was that retention, new players and engagement never showed a sustained lift, even after highlights such as Akali, Senna, Thresh, The Climb PvE mode and the competitive events, and that the game cost substantially more to operate than it brought in.

Since then Ranked and the Battle Pass have been removed, the store has changed, and the cash refund request window closes on December 7.

This guide lays out what stays, what ended and how refunds work, based on Riot's announcement, the official 2XKO support FAQ and the dev team's blog, as of November 10, 2026. It will be updated with a date when Riot posts new information.

2XKO after the announcement: what stays and what ended (as of November 10, 2026)

AreaCurrent statusWhen / source
Servers and online playStaying. Free to download and playable on PC, PS5 and Xbox Series X|SBeyond 2026, per Riot's August 20 announcement
Casual, Tutorial, The Climb, OfflineStaying. Casual uses skill-based matchmaking; a large Private lobby holds up to 40 players with lobby-wide voice chatPatch 1.3.1, September 8
Ranked, Battle Pass, seasonsRemoved. Past Ranked rewards and achievements stay on your account; since 1.3.3 the leaderboard shows players with 2,900+ LP earned in Casual lobbiesPatch 1.3.1, September 8
ChampionsAll unlocked for free. Lux (September 8), then Samira and Sett (October 27) were the final additionsPatches 1.3.1 and 1.3.3
Store and KO PointsKO Points sales stopped and the currency was removed. The only store item is the 2XKO Ultimate Bundle; many cosmetics can be unlocked with Credits, and the 12,000 Credit cap is gone. Ultimate Bundle price: US$39.99 on PC (North America), PS5 and Xbox as of November 10, 2026, not discountedSales stopped August 20, removed September 8
Patches1.3.3b (minor balance and bug fixes) targeted for November 12; optional 1.3.5 in early December with bug fixes only; nothing planned after thatDev team blog, October 22
Competitive SeriesRuns through 2026 with the final official events in November: the dev team's timeline lists Battle Coliseum (Major, November 20 to 22) and MINDSET 2026 (Challenger, November 27 to 29). From 2027, community tournaments under the Community Competition GuidelinesAugust 20 announcement, dev team blog (October 22)
Cash refundsAll KO Points and Starter Edition purchases made up to the announcement. Requests due by December 7; the Ultimate Bundle is excludedOfficial 2XKO support FAQ

Is 2XKO dead? Shutting down vs. the end of active development

A shutdown means the servers close and you can no longer play. That is not what Riot announced. Patch 1.3.5 in December moves 2XKO into what Riot calls an evergreen state: the servers keep running past 2026, online matches continue through Casual matchmaking, and Offline mode is untouched.

What stops is development. Once 2026 ends there are no more planned patches, so no new champions, stages or balance changes. With Ranked gone, matchmaking was merged into a single Casual pool per server, still sorted by skill.

Your collection stays as well: the champions, skins, chromas and cosmetics you own remain in your inventory, and every champion has been free since September 8.

The dev team's October 22 post listed 'November 6: 2XKO comms end' on its timeline and noted that many developers had moved to other roles inside Riot during the final stretch.

In practice, you can still boot up 2XKO, run sets with friends in a Private lobby or queue Casual, but the climb for rank and seasonal rewards is over. Riot has not given an end date for the servers and has said it will let players know in advance if those plans change. So 'dead' is the wrong word for the servers, while 'finished' fits the content roadmap.

How to check and request your 2XKO refund before December 7

  1. 1Check the email on your Riot accountRiot said eligible players are notified by email with the exact refund amount. Search the inbox and spam folder of the address tied to your Riot account for the 2XKO refund notice, and update the address in your account settings if it is an old one.
  2. 2Identify how you paidThe route depends on the payment method. Direct PC purchases outside Japan and South Korea go back automatically to the original payment method, such as the card you used. PlayStation and Xbox purchases follow each platform's standard process, and platform support may contact you to confirm payment details. Prepaid cards and access codes are handled by a partner, who emails you the details.
  3. 3Check whether a regional exception appliesPlayers in Japan and South Korea are refunded under local law, with details promised in later announcements or individual notices. In regions where Riot is not the local publisher, Riot works with local partners to process refunds. If either applies to you, watch for that notice as well as the general FAQ.
  4. 4Nothing after November 1? Submit a ticketRiot targeted November 1, 2026 for issuing refunds and asked players to wait until then before contacting support. That date has passed, so if you made eligible purchases and have neither a refund nor an email, use Submit a Ticket on 2XKO Support. Have your Riot ID, purchase dates and payment method ready.
  5. 5File before December 7The FAQ says all refund requests must be made by December 7, 2026, after which Riot will no longer issue 2XKO refunds, though regional exceptions may apply. No time zone is given, so file a few days early rather than on the last day.

Before December 7: a quick checklist

  • You bought KO Points or the Starter Edition up to August 20, 2026. Riot's announcement says purchases made on or before that date, while the FAQ says before it, so treat the amount in your refund email as the reference.
  • The email on your Riot account is current, and you checked spam for the refund notice.
  • If you paid on console, you have not missed a message from PlayStation or Xbox support.
  • If you used a prepaid card or access code, you received the partner's email. Physical prepaid cards no longer work in 2XKO.
  • You know the Ultimate Bundle, sold since September 8, is not part of the cash refund and is non-refundable except where the law requires it. It costs US$39.99 in North America as of November 10, 2026 (£33.99 UK, €39.99 Europe), on PC, PS5 and Xbox alike.
  • You know content unlocked through a refunded purchase stays unlocked.
This part is our own advice, not Riot's. Refund season tends to bring emails that ask for account details. Instead of clicking links in a message, open the Riot support site directly in your browser, and never share your password or verification codes. For how refunds normally work on Steam, Epic and other storefronts, see our PC game store buying guide.

Keep a record of your fighting game matches

If you play other fighting games alongside 2XKO, it is worth setting up a way to keep your matches on video. DOR is a free Windows app.

When you launch a supported game such as Street Fighter 6 or Brawlhalla, it detects the game and records the whole session until you close it, and the recordings land in My Clips inside the app. Trim the comeback or the long combo into a 16:9, 9:16 or 1:1 clip.

Game audio and your mic are captured on one track, so the reactions from a voice call with friends stay in. In DOR Studio, which runs in the browser, you can stitch several matches together, add text and background music, then export an mp4 or share a dor.gg link.

The full process for trimming and sending a set is in how to share Street Fighter 6 clips, and pulling one deciding hit out of a long recording is covered in sending a Brawlhalla ring-out clip.

Recording that starts when your game does: game recording software →

FAQ

FAQ

Is 2XKO shutting down?

No. Active development ends in December 2026, but the servers stay online beyond 2026 and the game remains free to download on PC, PS5 and Xbox Series X|S. Casual, Tutorial, The Climb, Offline and Private lobbies remain. Ranked and the Battle Pass were removed on September 8, and no patches are planned after 2026.

How do I get a 2XKO refund?

KO Points and Starter Edition purchases made up to the August 20 announcement are refunded in cash, and Riot emails you the amount. PC purchases outside Japan and South Korea go back to the original payment method automatically; console purchases follow PlayStation or Xbox procedures. Riot aimed to issue refunds by November 1, so if you have nothing yet, submit a ticket to 2XKO Support before December 7, 2026.

Is the 2XKO Ultimate Bundle refundable?

It is not part of the cash refund. Under Riot's usual refund policy it is non-refundable except where applicable law requires otherwise. Content unlocked with refunded purchases stays unlocked, and the champions and cosmetics you own stay in your inventory. For reference, the Ultimate Bundle packs Lux, Faerie Court Lux and almost every skin, chroma, taunt and finisher released so far. As of November 10, 2026 it is US$39.99 in North America (also on the PS5 and Xbox stores, no discount), £33.99 in the UK and €39.99 in Europe, and the price did not rise when Samira and Sett cosmetics were added.

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